PRIVACY POLICY & SMS TERMS
S.A.V.E.S Project
Last updated: October 24, 2026
The S.A.V.E.S Project (Special Needs, Autism, Vulnerable Person, Elderly, and Safety) is a Michigan 501(c)(3) nonprofit organization. This policy explains what information we collect through savesproject.com, our participant registry, and the S.A.V.E.S Responder app, how we use it, and the choices you have.
1. INFORMATION WE COLLECT
Participant registry. When a participant, parent, guardian or caregiver enrolls in the S.A.V.E.S Project, we collect the information they choose to provide on the registration form. This can include names, photos, addresses, emergency contacts, physical descriptions, communication needs, medical considerations, and de-escalation and safety information.
Members and partners. For members, partner agencies and volunteers, we collect names, email addresses, phone numbers, agency details and sign-in information.
S.A.V.E.S Responder app. For first responders who use the app, we collect name, badge number, department, mobile phone number, and a record of app activity, such as participant lookups, missing person reports and Blue Envelope contact logs.
Website visitors. Like most websites, our site and its hosting providers may automatically record basic technical information such as browser type, device type and pages visited.
2. HOW WE USE INFORMATION
We use information only to run the S.A.V.E.S Project's programs, including to:
- help first responders recognize, communicate with and safely assist registered participants
- support searches for registered participants who are reported missing
- maintain the Blue Envelope Program
- send program communications, reminders and alerts
- manage member, partner and volunteer accounts
- keep our systems secure and keep records of who accessed participant information
3. WHO WE SHARE INFORMATION WITH
Participant registry information is shared only with participating law enforcement and first responder agencies that have signed an agreement with the S.A.V.E.S Project, and only through our secured systems for the purposes described above.
We use trusted service providers to host our website, store our data, and send text messages and email. They may handle information only to provide those services to us.
We may disclose information if required by law, or when we believe in good faith that disclosure is necessary to protect someone's safety.
We do not sell, rent or trade personal information.
4. TEXT MESSAGING (SMS) PRIVACY
Mobile phone numbers and text messaging consent collected through the S.A.V.E.S Responder app are used only to send S.A.V.E.S Responder incident messages.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except service providers that deliver the messages for us.
5. SMS TERMS — S.A.V.E.S RESPONDER ALERTS
Program: S.A.V.E.S Responder incident alerts, sent by the S.A.V.E.S Project.
Who receives them: First responders who enroll in the S.A.V.E.S Responder app, enter their mobile number and check the box agreeing to receive texts.
What we send: Reminders about open missing person incidents an officer reported or was handed, and notices when an incident is handed off to them. We do not send marketing messages.
Message frequency: Varies. While an incident an officer is responsible for is open, about one message per hour. No messages are sent when there are no open incidents.
Cost: Message and data rates may apply, depending on your mobile carrier and plan.
To stop: Reply STOP to any message. You will receive one confirmation and no further texts. To start again, reply START.
For help: Reply HELP, or email support@savesproject.com.
Carriers are not liable for delayed or undelivered messages.
6. HOW WE PROTECT INFORMATION
Participant information is kept in secured systems that require sign-in. Access is limited to authorized S.A.V.E.S Project administrators and participating agencies, and activity is recorded. No method of storing or sending information is completely secure, but we work to protect the information entrusted to us.
7. KEEPING AND UPDATING INFORMATION
Participants, parents, guardians and caregivers may ask us to review, update or remove registry information at any time by contacting us. We keep information only as long as needed for our programs or as required by law.
8. CHILDREN'S INFORMATION
Many participants are minors or adults with disabilities. Their information is provided by, or with the permission of, a parent, guardian or authorized caregiver, and is used only for the safety purposes described in this policy.
9. CHANGES TO THIS POLICY
We may update this policy from time to time. The "Last updated" date at the top shows when it last changed.
10. CONTACT US
S.A.V.E.S Project
Email: support@savesproject.com
Website: www.savesproject.com
Mailing address: 511 OIde Towne Rd #80514, Rochester, MI 48307